Svitch Bike Warranty
Industry-leading 3-year coverage on vehicle, battery, and motor. 500+ service centres, doorstep pickup, and a transparent claim process that respects your time.
What's Covered & For How Long
Every CSR 762 is covered by a comprehensive factory warranty. Here's what we protect, and for how long — whichever comes first, kilometres or years.
Vehicle Warranty
Comprehensive coverage on the chassis, bodywork, suspension, brakes, lighting, and all factory-fit components.
Battery Warranty
Full protection on the dual swappable Li-NMC pack, BMS, cells, wiring harness, and charging accessories.
Motor Warranty
The PMSM motor, controller, inverter, and drivetrain components are fully covered against manufacturing defects.
Service Coverage
Svitch authorised service centres, free periodic checks, doorstep pickup, and OTA software updates for the entire warranty period.
Extended warranty plans up to 5 years / 50,000 km are available at the time of purchase. Talk to your nearest dealer for pricing.
Covered vs. Not Covered
Clear, upfront. We believe in no surprises — here's exactly what the warranty does and doesn't include.
Fully Protected
- Battery pack, cells & BMS
- PMSM motor & controller
- 7" Android Console & firmware
- Charging adapter & port
- Manufacturing defects
- Labour cost during warranty
- OTA software updates
Out Of Scope
- Normal wear & tear (tyres, pads)
- Accident or collision damage
- Damage from flooding beyond IP68 limit
- Unauthorised modifications / re-wiring
- Non-genuine parts & batteries
- Commercial / racing use
- Cosmetic damage (paint, decals and scratches)
Claim Process In 5 Steps
Hit a snag? Here's exactly how a warranty claim works — simple, transparent, and fast.
Reach Out
Call our toll-free number, open the Svitch app, or walk into any authorised service centre. A warranty advisor will acknowledge within 30 minutes.
Register Claim
We log a digital job card with your VIN, registration number, and issue description. You receive an SMS + email reference number instantly.
Free Pickup
Covered in RSA(Road Side Assistant) during the insurance period
Diagnose & Fix
Certified technicians run full diagnostics, replace or repair using genuine parts, and perform road tests.
Delivered Back
You will get in app notifications and executive call once your bike gets ready.